Communications Manager

Job Summary:  Are you a seasoned communicator looking to build a communications team from the ground up? Do you have experience developing and executing effective communications strategies to both internal and external audiences? We have an exciting opportunity for a Communications Manager who will be responsible for both the strategic development and tactical execution of integrated communication strategies – both internally and externally.

Essential Duties and Responsibilities: 

Internal Communications

• Help to establish and grow the internal communications function
• Keep employees connected, engaged, and informed by developing new creative formats for delivering and distributing information, and being the face and voice of information flow – across all brands and locations
• Own editorial calendar for our brand-new internal communications application, ensuring planning of communications is proactive and key stakeholders are engaged
• Advise and coach senior leadership on messaging, communication strategies, and tactics including presentation support
• Develop and execute strategic communication plans for new and established initiatives; includes streamlining essential messages and the right channels to deliver them, writing, and editing communications, and developing presentations and videos.
• Acts as key liaison for senior leadership to translate our business strategy and brand into creative, inspiring, and compelling messaging and storytelling
• Plan and execute internal communications/ activities linked to quarterly and annual meetings, i.e., Town Halls, etc.
• Develop and execute strategies for effective internal crisis communications by quickly acting to reach the relevant workforce via appropriate channels
• Collaborate on special projects and change management initiatives as needed, including business acquisitions and integration, public crises, etc.
• Manage internal communication channels to ensure messaging is reaching and resonating with all employees
• Develop best practices/KPIs to enable continuous improvement of the internal communications function, driving better employee engagement
• Establish and grow strategic, cross-functional, internal relationships to assist in execution of communications strategies.

Media and Industry Relations

• Advise and coach senior leadership in North America when engaging with external audiences, including the media, regulators, industry groups, etc.
• Work as key contact for crisis communications and management in NA by providing strategic counsel and support to protect the organization's reputation and maintain an engaged workforce
• Identify opportunities and strategies to establish our brands and executives as thought leaders in the industry and relevant markets, this includes oversight of external engagement opportunities for senior leadership
• Develop effective strategies and relationships to increase earned media reach across local, regional, national and trade publications
• Develop, manage, and execute a strategic, multi-channel strategy to create greater awareness of MX Holdings companies as great places to work
• Establish and effectively maintain media monitoring / listening tools

Community Engagement

• Lead enterprise-wide Community Impact Workgroup, to establish and oversee Responsible for Community Relations strategy and oversee initiatives to promote employee engagement and build internal and external awareness
• Manage and execute MX Holdings’ community relations strategy to ensure all activities align within its scope

Management and Operations

• While this role will not manage a team to start, as the department is established, it may grow to include a small team of 1-2 communications professionals as direct reports, for which this position would be responsible for their development and performance management.
• Collaborate with other marketing functions to develop messaging and implement strategies
• Availability outside of regular work hours as needed, to address timely crisis communications
• Manage vendors, resources and budgets in alignment with business and Marketing goals and initiatives

Ideal Candidate Will Have:

Education

• Bachelor's degree in marketing, communications or related field from accredited college or university required

Experience

• Minimum 7 years of professional, full-time communications experience required

Other Required Knowledge, Skills, and Abilities

• Excellent understanding of communications best practices across audiences and channels
• Advanced knowledge of social media platforms and B2B utilization of these platforms
• Ability to work with others and be part of the team
• Strong communication skills (verbal and written)
• Good business sense and judgment
• Self-starter, with a strong drive and sense of intellectual curiosity
• Proficiency in managing media relations, crisis communication, and handling sensitive issues
• Ability to thrive as a motivated self-starter in a fast-paced, growing environment
• Strong organizational skills, and ability to effectively disseminate information clearly and concisely
• Flexible and driven to meet tight deadlines, handle multiple projects and prioritize appropriately
• Attentive to details and follows through on assigned tasks and commitments to achieve goals
• Demonstrated ability to problem solve, influence others, and effect change
• Possess the highest level of integrity; serving as a trusted advisor
• Proficient in Microsoft Office - includes Word, Excel, PowerPoint, Outlook and Teams
• Must be eligible to work in the United States; visa sponsorships are not available
• Must be available to travel as needed to complete job duties and serve multiple locations/ subsidiaries

Perks of the Job

• Medical, dental and vision insurance
• Disability and life insurance
• 401(k) with robust matching contribution
• Generous allotment of paid vacation and paid holidays
• NEW! Enterprise-wide winter break between Christmas and New Year’s holidays
• Competitive wages plus performance-based bonus opportunities
• Employee Assistance Program (EAP)
• Headspace Account for improved emotional well-being
• Ongoing training and professional development
• Ample opportunity for career growth and advancement
• Paid time off for all new parents
• Relocation package may be available, if applicable

Why Our People Love Working Here…And So Will You! 

• Purpose-driven, friendly, open and respectful culture 
• Highly engaged workforce – as indicated by best-in-class engagement scores 
• Hybrid in-office and remote workplace 
• Shared core values of safety, integrity, respect and drive 
• Leaders committed to building more diverse, inclusive teams 
• Free on-site gym access 
• Lunch provided twice a week in-office 
• Tuition reimbursement 
• Complimentary refreshment bar with beverages and snacks 
• Employee discount program with hundreds of partner brands 
• Wellness incentive program 
• Regular employee celebrations and events 

Our Commitment to Inclusion: We welcome people of different backgrounds, abilities and perspectives. To ensure our business and culture continue to be inclusive of all people, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital status, veteran or disability status. Metal Exchange Corporation and its family of brands are proud to be equal opportunity employers. Additionally, all of your information will be kept confidential according to EEO guidelines. Should you have any questions or require special assistance completing your application, please email jobs@metalexchangecorp.com. 

Who We Are: Founded nearly half a century ago in St. Louis, Missouri, Metal Exchange Corporation continues to grow as a global leader in the purchasing, processing and manufacturing of non-ferrous metals. Enabled by our breadth of experience and deep expertise, we are proud to deliver top-quality products and services to customers across our family of brands – including Metal Exchange Trading, Metal Exchange Cast Products, and Pennex Aluminum.

But it’s not just what we do that sets us apart, it’s how we do it. Safety. Integrity. Respect. Drive. These core values are embodied by each member of our team; guiding every action we take and decision we make. Whether it’s driving innovation within our industry, making the impossible possible for our customers, providing a safe, respectful workplace for employees or supporting our local communities, our purpose is clear. We are dedicated to impacting our world in a positive way.  

If you are a like-minded individual with a strong ability to problem solve, collaborate and effectively communicate, Metal Exchange Corporation may be the perfect place for you to grow your career. To learn more, please visit MetalExchangeCorp.com.