Logistics Coordinator

Job Summary

The Logistics Coordinator will be responsible for executing the customer service, transportation, and contract administration elements of the Rolled Products business unit. This role functions in a fast pace, demanding environment to ensure business unit objectives and customer requirements are met or exceeded. Excellent organizational skills, time management, and attention to detail are essential to be successful in this position.

The Logistics Coordinator reports directly to the Business Unit Manager – Common Alloy Rolled Products.

Essential Duties and Responsibilities

• Provide appropriate, consistent, and timely communication with stakeholders including customers, suppliers, warehouses, and carriers to ensure accurate processing of shipments.

• Apply customer service skills to create and maintain relationships with customers, suppliers, and vendors.

• Monitor shipments to confirm pickups and deliveries are moving as scheduled. Record and consistently provide status updates to the Sales Team.

• Dispatch metal shipments to carriers (trucking, rail) by following customers’ service requirements. Resolve issues (shipment delays, rejections, etc.) in a timely manner.

• Maintain productive working relationships with carriers and track carrier performance. Request lane rates from carriers and negotiate best rate possible to move loads.

• Work with Accounting to promptly process invoices and check with Credit ensure shipment volumes do not exceed credit limits. Resolve freight invoice discrepancies as they arise.

• Create and send documentation pertinent for movement of cargo and to meet customer needs. Process shipment details in the ERP system for contract execution and keep shared files up to date.

• Accrue shipment costs and settle contract shipments with an understanding of financial and physical risk. Update and manage inventory levels across various locations.

Ideal Candidate Will Have

Skills/Experience Requirements:

• Bachelor’s degree or equivalent transportation and customer service experience
• Proficiency in MS Excel and MS Word

Key Competencies:

• Customer Focus: Dedicated to meeting customer needs. Understands how personal actions impact the customer relationship. Knows how to listen to stakeholders and respond in a professional and helpful manner. Strives to build customer loyalty.

• Interpersonal Communications: Uses business appropriate communication. Clear and concise speaker. Attentive and uses active listening skills. Allows others to complete ideas even when in disagreement. Consistently aware of non-verbal messaging of self and others.

• Organization: Manages time well and spends most effort on key, value add activities. Can manage multiple projects. Documentation and materials are easily accessible and logical. Meets deadlines.

• Priority Setting: Allocates times to most important and immediate objectives. Quickly responds to changing priorities.

• Results Oriented: Understands goals and works hard to achieve them. Takes initiative to improve personal productivity.

• Problem Solving: Effectively and thoroughly researches root causes of problems. Develops alternative solutions with comprehensive assessment of impact and results.

• Functional Skills: Has basic transportation understanding and seeks to increase knowledge base.

Perks of the Job:

• Medical, dental and vision insurance
• Disability and life insurance
• 401(k) with robust matching contribution
• Generous allotment of paid vacation and paid holidays
• Competitive wages plus performance-based bonus opportunities
• Employee Assistance Program (EAP)
• Ongoing training and professional development
• Ample opportunity for career growth and advancement

Why Our People Love Working Here … And So Will You!

• Purpose-driven, friendly, open, and respectful culture
• Highly engaged workforce – as indicated by best-in-class engagement scores
• Hybrid in-office and remote workplace
• Shared core values of safety, integrity, caring, and growth
• Leaders committed to building more diverse, inclusive teams
• Tuition reimbursement
• Employee discount program with hundreds of partner brands
• Wellness incentive program
• Regular employee celebrations and events

Who We Are: Founded nearly half a century ago in St. Louis, Missouri, Metal Exchange continues to grow as a global leader in the purchasing, processing, and manufacturing of non-ferrous metals. Enabled by our breadth of experience and deep expertise, we are proud to deliver top-quality products and services to customers across our family of brands – including Metal Exchange, Pennex Aluminum and Electro Cycle, Inc.

But it’s not just what we do that sets us apart, it’s how we do it. Safety. Integrity. Caring. Growth. These core values are embodied by each member of our team; guiding every action we take and decision we make. Whether it’s driving innovation within our industry, making the impossible possible for our customers, providing a safe, respectful workplace for employees or supporting our local communities, our purpose is clear. We are dedicated to impacting our world in a positive way.

If you are a like-minded individual with a strong ability to problem solve, collaborate, and effectively communicate, Metal Exchange may be the perfect place for you to grow your career. To learn more, please visit MetalExchangeCorp.com.

Our Commitment to Inclusion: We welcome people of different backgrounds, abilities, and perspectives. To ensure our business and culture continue to be inclusive of all people, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital status, veteran or disability status. Metal Exchange and its family of brands are proud to be equal opportunity employers. Additionally, all of your information will be kept confidential according to EEO guidelines. Should you have any questions or require special assistance completing your application, please email jobs@metalexchangecorp.com.